RV-Coach Network

Overview: A leading destination for recreational vehicle enthusiasts and the flagship web site of ITtelligent. Much of the content found on the RV-Coach Network is generated by the community of visitors. Most of the site's main sections -- the discussion forum, classified ads, parts search, virtual RV park, links, news articles, and FAQs -- invite contributions from users. In addition, more than 3,000 products are featured in the online store.

Behind the Curtain: While the RV-Coach Network is home to a robust array of features, ITtelligent's zDirect system ensures that the site is simple and straight-forward for both administrators and the general public. A single username and password combination enables registered visitors to manage individual accounts for classified ads, the virtual RV park, company listings, and other areas of the web site open to public participation. Site administrators have the ability to manage the many sections of the web site through a single interface.

Coral Breeze Limited

Overview: Coral Breeze Limited (CBL) is a leading excursion operator in the fast-growing tourist industry of Belize. In partnership with ITtelligent, CBL has set itself apart from the competition by offering the only full-service, online book engine in the local industry. The booking engine enables customers to research their options, finalize reservations, and make payments through the web site. They can also update their reservations without CBL's involvement. In addition, travel agents have eagerly opened their own accounts, allowing them to benefit from customized commission and discount programs.

Behind the Curtain: Although Coral Breeze Limited's booking engine has been a hit among its customers, the public interface is only the tip of the iceberg in terms of ITtelligent's efforts. The booking engine is in fact the showpiece of a larger reservation management system. ITtelligent has given CBL the ability to manage almost its entire day-to-day operations through the web site. Much of the company's accounting and communications work has been streamlined through automated reports and sophisticated administrative tools. Customers are impressed by CBL's efficiency and responsiveness, while CBL's staff now has the time to once again enjoy the Caribbean sun.

Visit New England

Overview: A family of web sites that offers visitors to New England a vast selection of activities and destinations. Under the Visit New England umbrella, there are eight separate sites (visitnewengland.com, visit-vermont.com, visit-maine.com, visit-newhampshire.com, visit-massachusetts.com, visitri.com, visitconnecticut.com, and travelnewyorkstate.com), each with its own distinctive content and style. With a proven track record for attracting thousands of visitors daily, Visit New England is among the most successful tourism sites in generating advertising revenue.

Behind the Curtain: ITtelligent designed a set of administrative tools that enabled Visit New England to manage multiple domains through a single, standardized interface. While visitors see distinct web sites, Visit New England's network of domains share a common pool of content and design elements thanks to ITtelligent's zDirect content management system. ITtelligent also developed a customized navigational system for Visit New England, allowing visitors to find what they need based either on geography or topic. In addition, ITtelligent has developed several customized applications for Visit New England, including a keyword matching system, a concierge program, and sophisticated reporting tools. The new products have enabled Visit New England to meet the needs of its advertisers and cultivate new sources of revenue.

EatWave Food Service Solutions

Overview: EatWave is dedicated to providing innovative restaurant owners with powerful, yet affordable, online ordering systems. With a restaurant web site powered by EatWave, customers are able to place orders at their convenience. Restaurants receive the orders at Internet speed, either by email or fax, in a neat, clear format. The result is a perfect marriage between technology and convenience.

Behind the Curtain: ITtelligent designed EatWave from the ground up to meet the real-world needs of busy restaurant owners. We developed administrative tools that enable restaurant owners to quickly and intuitively update their menus and revise their restaurant profiles. By working closely with prospective clients, ITtelligent addressed the specific demands of EatWave's initial target market -- pizza parlors -- right down to the pepperoni.

TM Capital

Overview: A merchant banking and financial advisory firm, TM Capital required a web site that projected the company's reputation of professionalism and competence. ITtelligent's efforts focused on intuitive navigation, crisp design, and easily accessible information.

Behind the Curtain: TM Capital required the ability to present extensive background on each client it serves. The information includes both textual and visual content, as well as links to external URLs. ITtelligent designed administrative tools that enabled TM Capital to tailor the presentation and placement of each client while maintaining a consistent public display.

eMergers.com

Overview: A proprietary website developed by TM Capital Corp. to broaden merger and acquisition opportunities using the power of the Internet. ITtelligent's efforts continued the focus on intuitive navigation, crisp design, and easily accessible information.

Behind the Curtain: The power of zDirect is realized when more than one site is maintained through a common interface. TM Capital takes advantage of zDirect's intelligent online tools to manage both its web sites. Information common to both sites is easily updated within seconds. One interface. One solution. Multiple benefits.

MosquitoBait.com

Overview: MosquitoBait.com was established to sell a ground-breaking new product -- the Mosquito Magnet -- to the West African market. The company's web site was designed to instill trust and confidence in a diverse audience of West African emigres, charitable organizations, and humanitarian groups. Visually, ITtelligent aimed to make an immediate impact on visitors with a bold, distinctly African theme. In terms of organization, ITtelligent's goal was to offer customers an intuitive, streamlined ordering process.

Behind the Curtain: In accordance with its broader objectives, ITtelligent developed a back-end system that provides MosquitoBait.com customers with the ability to quickly and easily monitor their purchases and resolve problems. The system works in concert with a set of administrative tools that allows the MosquitoBait.com staff to manage every step of the ordering process and promptly respond to customer concerns.

Taco

Overview: If you're in the market for heating and cooling components, Taco-HVAC.com is likely to be one of your first online stops. As a leading manufacturer in the field, Taco deals with a wide-ranging audience of distributors, wholesalers, installers, and homeowners.

Behind the Curtain: Taco-HVAC.com is designed to meet the needs of several distinct audiences. ITtelligent created an extranet that enables registered users to participate in discussion forums and download detailed product documentation. In addition, an intranet for Taco's WAGS Valve division connects sales representatives and installers. ITtelligent's administrative tools facilitate management of the extranet and intranet, as well as allow Taco to link each of its product lines to a wealth of supplemental information.

Teknor Apex

Overview: An international custom compounder of plastics and rubber materials, Teknor Apex sells specialized products to a global market.

Behind the Curtain: Teknor Apex's customers are very knowledgable about their product needs. They demand a web site that provides in-depth information quickly and easily. TeknorApex.com was designed with a focus on Teknor Apex's extensive product line. Visitors are able to reach the information they need through several navigational paths. As a result, the web site has become a valuable resource for companies involved in the plastics and rubber materials industries.

Toray Plastics America

Overview: Toray Plastics America (TPA) is an affiliate of Toray Industries, Inc., the world's leading manufacturer of synthetic fibers and textiles. TPA's network of web sites (torayplasticsamerica.com, torayfoam.com, torayfilms.com, torayuvx.com) offers visitors quick access to detailed information about Toray's broad range of products.

Behind the Curtain: Although the public side of TPA's web site provides extensive content, the bulk the company's online resources is available only through an extranet custom-designed by ITtelligent. When Toray customers log in to the extranet, they gain access to the transactions associated with their accounts. Rather than force Toray to abandon its legacy system for maintaining its database of transactions, ITtelligent crafted a data interchange application that regularly updates the TPA web sites behind the scenes.

Engineered Technologies Corporation

Overview: EngineeredTechnologies.com is geared toward a narrow group of manufacturers in the chemical and pharmaceutical industries. As such, the site delivers straight-forward and accessible information framed in an uncluttered design.

Behind the Curtain: ITtelligent worked closely with the marketing division of Engineered Technologies to project an online image that would appeal to its niche market. After thorough testing and feedback, ITtelligent put all the pieces into place in a clean, attractive environment.